FAQ's

What are your store hours?

    We are open Tuesday-Saturday, 10 AM - 6 PM

Why aren't you open on Mondays?

    We need a day to ride bikes too! Call it "product testing".

How much is a tune-up?

  • All of our repair work is "al la carte" so you don't have to pay for any work that your bike doesn't need. We check over each bike one-by-one and give you a list of repairs your bike is due to receive. We'll go through that list with you personally from most important to least important allowing you to decide which repairs you would like to have done. It makes more sense to us than charging a blanket rate, and saves you money if your bike doesn't need that much work

How soon will my bike repair be done?

  • Our turnaround time varies from week to week. It's best to call ahead and ask how far out we're scheduling appointments, or stop in and ask in person the when you're in the neighborhood. You will be given an exact date when you schedule your repair work, and we'll give you a phone call when it's all done!

How do I search for bicycles for sale?

  • You can browse new and used bikes, frames, and parts here.
  • You can pinpoint your search by using the searchbar or categories on the left side of the page.

What size bicycle do I need?

If you are unsure of your bicycle frame size, this chart will help get you started.

Rider Height (ft/in) Bicycle size(cm) Bicycle size(in) Bicycle size(size)
4'11"-5'0" 45-50cm 14"-15" XS
5'1"-5'5" 48-52cm 15"-17" SM
5'6"-5'8" 50-54cm 17"-18" SM/MED
5'9"-5'11" 53-56cm 18"-19" MED
5'11"-6'0" 55-59cm 18"-20" MED/LG
6'0"-6'2" 58-62cm 19"-22" LG
6'3"-6'6" 62-65cm 22"-25" XL

This is only an estimation of bicycle frame size based on rider height. Please call, email us, or come in to the shop and we will help you find your size.

What is your consignment policy?

  1. An in-depth list of all Consignment Policies can be found here.
  2. Bicycles must be “bike shop quality” and in good working order. Sellwood Cycle Repair reserves the right to decline a consignment.
  3. Serial numbers of bicycles and frames will be run through the City of Portland’s “NWRAPID” program. The seller’s driver’s license is required.
  4. Per city code, consigned bikes and frames must remain on site for a two weeks. After that period, the seller retains the right to end the consignment and to pick up the item.
  5. Per city code, seller cannot be paid or given credit until the end of the two week period.
  6. Listing prices are agreed upon by SCR and the seller.
  7. SCR assumes responsibility for the bicycle while on consignment.

What are your consignment rates?

  • An in-depth list of all Consignment Pricing and Policies can be found here.
  • For items selling for $100 and up, the rate is 67% to the seller paid as a check OR 75% paid as store credit.
  • For items selling for less than $100, the rate will be 60% to the seller. Preferably paid as store credit only.
  • Bike industry employees receive a rate of 75% for items $100 and up.

How do you process used bikes?

  • All used serialized bicycles being sold on consignment in the city of Portland must go through a mandatory 14 day hold period.
  • The City of Portland Police maintain a computerized database of bicycle serial numbers that have been reported stolen.
  • Sellwood Cycle Repair sends all bicycle serial numbers to the City of Portland Police to check against their list of bicycles reported stolen.

Is there a warranty on used bicycles?

  • There is no explicit warranty on used bicycles.
  • We check all used bicycles to be sure they are in good working order before we put them up for sale.
  • In some cases, the bikes we sell need repair work. This is done before the bike is available for sale and the repairs are guaranteed.
  • If you have an issue with a used bicycle that you purchased from us, please call us and let us know. We are reasonable and can always figure out a solution.

Do you guys ship?

  • We sell and ship bicycles and bicycle parts all over the world.
  • Call us for a shipping quote or e-mail us. Please include your shipping address in the e-mail.
  • shop@sellwoodcycle.com

What about financing?

We don't offer financing on bicycles directly at the shop, but we do recommend the following options. These are local Credit Unions and each of them have an online application. We hope this help!